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carlarule
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| Joined: | Tue May 26th, 2009 |
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Posted: Tue May 26th, 2009 11:38 am |
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| I have been waiting for 4 years for my trust. I have initiated the process two separate times with Bancomer. I have hired a private attorney to try and discover what the problem is. All I am ever told is that it is almost finished, just another 30 days and we are done. It has been 4 years! There has to be some accountability here. We have the co-operation of the sellers and certainly ourselves, but we simply cannot seem to evoke whatever power is needed to get Bancomer to preform. There must be some form of recourse, I just don't know what it is. Can anyone help?
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ballenagris
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Posted: Tue May 26th, 2009 04:03 pm |
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I wish you well. It took me five years to get my trust renewed with HSBC - Ruben Valenzuela. Tried everything from cajoling to threats. I hired a professional to move it along and that was a waste of money. It made no difference.
This trust business is designed to extract money from Anglos. Efficiency is not a part of the scheme because it is a monopoly. Everyone involved gets something. This week I did a simple change to the name of my alternate beneficiary. Between the bank, notario, and the Mexican government, it cost me $US 1,000.00.
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joe
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| Joined: | Mon Oct 31st, 2005 |
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Posted: Tue May 26th, 2009 05:29 pm |
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We share your feelings and frustrations with Bancomer. It took us over 3 1/2 years to get our trust in hand and this finally happened just two months ago. For a long time we felt much of the problem was related to the notorio office we used in San Carlos. We were wrong. Our experiences throughout the process have convinced us that the root source of the problem lies with Bancomer not the notorio. In my opinion, they are a completely incompetent organization. The notorio office made multiple trips to Mexico City in their efforts to expedite the completion of our trust as well as those of other clients. This did not produce any results.
We finally made a special trip to Bancomer's office in Rocky Point where the trust was being processed. Three associates of the notorio office also made the trip up from San Carlos to assist us. We was able to personally meet and visit with the bank official handling our trust. We received promises we would have our trust within a few weeks. As you might expect, this did not happen. However, nearly a year later and after more phone calls, we do have our trust. We feel the trip to Rocky Point where we were able to meet face to face with the bank official made a difference. There's no doubt that he was able to see firsthand the frustrations and disgust we had with their service.
Please feel free to send us an email if you would like to discuss this further.
Thanks, Joe
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ezmony
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Posted: Tue May 26th, 2009 06:12 pm |
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Truly frustrating.......but I might add that Bancomer does not have a "corner on the market" when it comes to dragging there feet. They all seem to be just as inept.
I think Bellenagris has it right.
Last edited on Tue May 26th, 2009 06:14 pm by ezmony
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long time resident
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Posted: Tue May 26th, 2009 06:43 pm |
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Bancomer is one of the worse. I too have waited many years, and many phone calls later. Hard to cancel them and get a trust with another bank, because they take even longer to cancel. Interacciones is the fastest. Start to finish one month.
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Inde
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Posted: Tue May 26th, 2009 08:34 pm |
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long time resident wrote: Interacciones is the fastest. Start to finish one month.
Agreed from our limitted experience: cancell old trust, set up new requiring 8 signatures. Took 9 months from sale date. The whole process handled VERY profesionally by our Realtor.
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carlarule
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Posted: Tue May 26th, 2009 09:02 pm |
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| All well and good, but if you cannot get them to sign off on a simple ascension of rights, why would they sign off on a cancelation? There has to be some government agency that regulates these things! What recourse do we have? I feel trapped. If something should happen to one of the sellers or one of us, I am at a complete loss as to what would happen. I am willing to do business any way the Mexican government declares as legal, but there HAS to be some regulating agency that I just don´t know about.
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ezmony
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Posted: Wed May 27th, 2009 01:04 am |
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| Please keep us posted. There are many in your boat.
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lasninas
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Posted: Wed May 27th, 2009 10:49 pm |
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| Please post your original message on the other board as well. I saw something that mentioned the agency in HMO that handles these types of issues. I actually wrote down the information but, I am having trouble locating it at the moment. If I come across it I will email you asap!
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ballenagris
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Posted: Thu May 28th, 2009 02:05 am |
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| I join in your request re getting more info on some place to file complaints. As to posting on the other board, I and others tried to bring this issue up a while back only to get demonized by some and censored by the moderator.
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MGM
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Posted: Fri May 29th, 2009 04:52 am |
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Bancomer is the worst!!!They have now moved to Tijuana and do not answer calls...
Wonder how expensive it is to change banks...We are just renewing our trust.
it has been over one year...and nothing s happening...
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Susan C
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| Joined: | Wed Oct 26th, 2005 |
| Location: | San Carlos, Mexico |
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Posted: Fri May 29th, 2009 04:59 am |
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First, who has the paperwork?
I think you can stop the request with Bancomer and solicit with another bank.
Please retrieve all original paperwork. Hopefully you or whoever submitted this paperwork has certified copies of all documents submitted.
I have found that the buyer must do most of the running around for the Nortario unless you hire someone to do this or have a competent Realtor.
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MGM
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Posted: Fri May 29th, 2009 06:40 am |
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I found this to be true for filing for Federal zone also.
For more than 10 years, I have been trying to get everything started to get the federal zone concession on 2 water lots.
Have spent US$3270 with 2 different persons...in the last 4 yrs...and still nothing. I now know where to go and who to talk to, and am doing it myself!!!!!
I will follow Susan C's advise and see if I can change banks for my trust renewal...
Am with Banamex for our house...and that has been OK so far...but have not had to renew the trust there yet!!!!
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lasninas
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Posted: Sun May 31st, 2009 11:25 pm |
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| Please see vivasancarlos.com regarding this same topic and the post regarding the federal agency in HMO that handles such matters. Buen dia!
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long time resident
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Posted: Mon Jun 1st, 2009 02:33 pm |
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For a trust renewal, if you change banks, you still have to solicit a cancellation of the existing trust, and a solicitation for a new 50 year trust from the bank of your choice. With each bank, there are people higher up in Mexico DF, that can control (somewhat) the people locally handling the transfers. Who is doing the paperwork? If they can not get results, then go higher up in the bank. With BAnamex , it is in Monterrey. With HSBC it is in Mexico DF. With Bancomer, it is in Hermosillo, then Mexico DF. The notario doing the paperwork sometimes has some leverage, seeing as they handle many documents with each bank. Who is the bank trust officer? Speak with them, and ask the name and phone number of their boss. This has always helped me in the past when I am not getting anywhere with the local person.
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bournemouth
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Posted: Mon Jun 1st, 2009 03:18 pm |
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I thought that Bancomer's trust department had been moved to Tijuana - has it returned to Hermosillo?
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chipilona
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Posted: Thu Jul 30th, 2009 02:56 am |
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Hello folks,
Don't know if many of you remember me, but my mother (que descanse in paz) was Natalie H. Stewart. Some of might remember her from Rescate. My problem is this. She, and then my father passed away without papers in order. She was seeing an attorney in San Carlos at the time, bu I haven't been able to locate her. She lives in the country club. I need to move fast because the house means everything to me. However, someone whom I should have been able to trust, and who had the keys to the house (Mexican)has moved someone into the house. I'm also trying to remember where I can call to find out what happened to the original trust, because that bank closed years ago and somone else now holds the trust. I don't care how much I have to pay; I want my parent's home to stay with whom it rightfully belongs. Thanks
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Ski Bum
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| Joined: | Sat May 27th, 2006 |
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Posted: Thu Jul 30th, 2009 05:51 pm |
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| You might be lookind for Carmelita Ordez. She is an attorney and lives in the Country Ckub. She sold her original off ice building and bought another. It is called el Gallo Restaurant and the Realty office is in front of it. It is locxated on the same side of the main street and a block or two up from Bananas.
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ezmony
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Posted: Thu Jul 30th, 2009 09:23 pm |
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| "Need to move fast" is the key phase and a goooood idea. With an attorney.
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Attorney in Mexico
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Posted: Sat Aug 15th, 2009 02:14 am |
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This problem you speak of is wide-spread throughout Mexico. It has been that way now for more than 6 years. I am not sure why the attitude of the Mexican banks has changed so much. There was competition among them in years past. Some say one bank is the worst, another says no its this one and yet another says it this other one.
The one bank I still have relative success with is: scotiabank.com.mx. I have found that when I try to get things done with a Mexico trust bank where the trust already exists, I get a little more done when I have a local litigation attorney make contact with the bank to move things along. However, you are very correct, this appears to be a cancer in the system.
Another alternative is to hire a Mexico City attorney that is familiar with the particular bank. He or she might get things to move.
Lets hope that it is the bank and not the notary or the seller that is holding things up!
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