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Susura
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Posted: Mon Jul 21st, 2008 03:28 pm |
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Am trying to order a Magic Jack, does anyone have an 800 number for them?
There is no LIVE PERSON HELP
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Thunderbird
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Posted: Mon Jul 21st, 2008 04:12 pm |
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| I have a magicjack that was ordered via their website online. I don't believe they can be contacted by phone, ironically. If you are able, go to their site and work your way through the "30-day free trial" screens to order. BTW: I tried using it to/from Mexico without success. However, you can use it internationally by paying a per minute charge. As advertised, I have called throughout the US without problem. Let me know if I can help in any other way.
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bournemouth
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Posted: Mon Jul 21st, 2008 05:39 pm |
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We have friends in Manzanillo, Colima who are using it successfully, so it will function in Mexico - you do need a DSL or other high speed connection.
The web site does have a clickable link that allegedly takes you to a live person:
http://www.magicjack.com/1/customercare.asp
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Susura
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Posted: Mon Jul 21st, 2008 06:31 pm |
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Thanks so much. I have tried the live person going through every which way and it just does not take you to anyone that even resembles a breathing individual. I will go to the Computer Club tomorrow here in SC. Muchas gracias.
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Sandman
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Posted: Mon Jul 21st, 2008 11:19 pm |
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| MagicJack 800 214-9512, It works perfect in Mexico. I used it last time I was in SC to call back to the states, no charge. I bought Int' minutes for minutes to call in Mexico. You can buy $10 at a time. It is $19.95/year, but if you buy 4 years for $60, that is only $15. If you call anyone with MJ there is no charge no matter where you are.
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Thunderbird
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Posted: Tue Jul 22nd, 2008 12:09 am |
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| That doesn't make sense Sandman...you bought international minutes, but it didn't cost you a thing. It's n/c in US /CAN, and you can purchase time to call internationally, like you said. You can look on their site to see the different per minute charges for those calls.
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Sandman
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Posted: Tue Jul 22nd, 2008 01:59 am |
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When I call Mexico from Home I need the Int'l minutes, and if I call anyone in Mexico when in Mexico, that does not have MJ I need Int'l minutes, ie; call to someones cell phone in SC. Calling in Us/Canada is free and when you call back to US from Mexico it is no charge.
When ordering you need a US Address to send the MJ to. When you receive it and register you pick an Area Code you want and they give you a phone #. The Charge for the unit is $19.95/yr, or 4 years for $60. My first year and the unit came to approx. $49.
Remember, the unit has a usb on one end and a phone jack on the other end, it works when you have your computer on, unlike Vonage that works independently, but is this much cheaper. It has V/M, call waiting, call forwarding, etc. If your computer is off you still get messages. You can listen to your messages on your computer, notification comes via your email.
Last edited on Tue Jul 22nd, 2008 02:11 am by Sandman
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Susura
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Posted: Tue Jul 22nd, 2008 03:08 am |
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Thank you Sandman you have saved the day and lots of frustration. Muchas gracias.
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Susura
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Posted: Tue Jul 22nd, 2008 03:13 am |
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One more question, what are the area codes that one can have in the USA, is 520 in it? Once more thanks for your help I spent a couple of hours on "the live person" part of their website!
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Sandman
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Posted: Tue Jul 22nd, 2008 11:27 am |
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| Any area code you want
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Susura
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Posted: Wed Jul 23rd, 2008 06:34 pm |
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Would you believe that 800 will not take the info either?
Has anyone been able to get a live person? Thanks
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Sandman
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Posted: Wed Jul 23rd, 2008 08:39 pm |
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| Why don't you PM me and I will see if I can help you.
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Current time is 03:36 pm | |
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